Have Questions? We Have Answers.

Welcome to our FAQ page! We believe that trust in food starts with transparency. Here you’ll find answers to our most commonly asked questions about our farm, our process, and our products. We want you to feel completely confident in the food you feed your family. If you don’t find the answer you’re looking for, please don’t hesitate to get in touch with us directly.

The difference is something our family experienced firsthand. After tasting our own humanely raised chicken compared to store-bought, we found our birds were consistently “plumper, juicier,” and had a richer flavour. This comes down to three things: our unique feed, our humane process, and our commitment to keeping things natural. Unlike large commercial operations focused on speed, we believe that “good things take time and care,” resulting in a superior product.

No, never. This is one of our non-negotiable core beliefs. We do “not give any GROWTH HORMONES, ANTIBIOTICS, or STEROIDS throughout their life”. We believe the best way to raise a healthy chicken is to provide a clean environment and a high-quality natural diet, not to rely on medication.

It means we meet the highest standards for safety and cleanliness. We own and operate a “Provincial INSPECTED facility” right here on our farm. This means a government inspector regularly verifies that our facilities and processes adhere to the strict regulations set by Alberta Agriculture, ensuring the food we produce is safe for your family.

All of our orders are placed through our secure online store. Simply browse our products, add your chosen items to your cart, and follow the simple checkout process. You’ll be able to select either local delivery or farm pickup at checkout.

Currently, we offer local delivery within a defined radius of our farm, including Lethbridge and surrounding communities. Please enter your postal code at checkout to confirm if you are within our delivery zone.

If you prefer to pick up your order directly from the farm, you can select that option at checkout. You will receive an email notification with our address and the available pickup times as soon as your order is ready.

Our subscription program is the easiest way to ensure you never run out of your favourite KNC products. You can choose the products you want and the frequency of your delivery (e.g., every month). You’ll get a discount on every subscription order, and you can pause, cancel, or modify your subscription at any time through your online account. It’s designed for maximum convenience and value.

All of our orders are placed through our secure online store. Simply browse our products, add your chosen items to your cart, and follow the simple checkout process. You’ll be able to select either local delivery or farm pickup at checkout.

Currently, we offer local delivery within a defined radius of our farm, including Lethbridge and surrounding communities. Please enter your postal code at checkout to confirm if you are within our delivery zone.

If you prefer to pick up your order directly from the farm, you can select that option at checkout. You will receive an email notification with our address and the available pickup times as soon as your order is ready.

Our subscription program is the easiest way to ensure you never run out of your favourite KNC products. You can choose the products you want and the frequency of your delivery (e.g., every month). You’ll get a discount on every subscription order, and you can pause, cancel, or modify your subscription at any time through your online account. It’s designed for maximum convenience and value.